The Wall Street Journal had an article in a special section on training....
Lessons Learned...The key to effective training isn't necessarily what happens in the classroom. Its what you do afterward. by Harry J. Martin. Wall Street Journal, Monday, December 15th.
Excerpt:
"With some studies suggesting that just 10% to 40% of training is ever used on the job, it is clear that a big chunk of the tens of billions of dollars organizations spend annually on staff development is going down the drain."
The article suggests some steps to help reinforce training once it happens. These things can work whether its traditional classroom training or e-learning, so I thought they were worth a mention.
1) Putting it on paper. Write an action plan detailing how they were going to put what they learned into action.
2) Measuring the results. Performance assessments pre then post training say six weeks, then three months after.
3) Help from peers. Peer meetings of the training participants before, during, and after the training are helpful in getting employees to apply what they have learned.
4) Supportive superiors. Absolutely, I say. Superiors should be supportive of the training their people are receiving and help them to implement the changes necessary.
5) Access to experts. Article suggests letting employees have access to experts after the training to help them to implement what they have learned.
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Dave Boggs
SyberWorks, Inc.
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