The Course is Online: Why Aren’t the Students Learning? by Tim S. Roberts and Joanne M. McInnerney
Editor's Note: "This article is a distillation of principles and best practices to ensure effective online learning. It recognizes the changing roles and responsibilities of administrators, teachers and learners and provides simple taxonomies to guide the change process."
Abstract: "......One common thread throughout is the major
importance of good communication to the success of any online course.
The authors distil the essence of good practice to present ten
guidelines for effective online learning, in the hope that some of the
more prominent pitfalls and disasters can be avoided."
Below are the 10 Guidelines Offered In the Article:
- Ensure academics (instructors) are fully conversant with potential problems.
- Consider the use of synchronous communication where feasible.
- Ensure instructors have the appropriate communication skills.
- Use a system such as W.R.I.T.E. as a basis for good communication. W.R.I.T.E. stands for (W)arm, (R)esponsive, (I)nquisitive, (T)entative, and (E)mpathetic
- Stress the importance of all online participants (instructors, technical staff, students) treating each other with respect.
- Ensure that academics (instructors) are aware of the problem of student isolation.
- Provide as much flexibility in schedules and procedures as possible.
- Recognize the importance of prompt feedback and unambiguous communication.
- Provide a well resourced permanently available Help Desk facility.
- Implement appropriate feedback mechanisms to enable continuous improvement.
While these would seem like they would go with out saying and that any instructor worth their salts should know these things inherently, its still good to pull them together for training purposes.
Dave Boggs
SyberWorks